ADNOC Classification: Public AI & futureproofing of business I/ Technology As a core part of its growth strategy, ADNOC Distribution is actively pursuing more than 20 AI-focused projects by integrating AI and advanced technologies across all business segments, empowering data-driven decision- making to drive growth, enhance operational efficiency and elevate customer experience. The Company is continuously working on enhancing the customer experience through innovation and digital transformation. Fill & Go technology is the region’s first AI-personalized experience introduced by ADNOC Distribution. It leverages the latest advancements in computer vision and machine learning to offer a hyper- personalized seamless refuelling process. Using innovative Fuel Demand AI Model, ADNOC Distribution employs predictive demand analytics to optimize fuel delivery across its network. The model offers fuel forecast accuracy exceeding 95%, far surpassing conventional methods averaging 60%, resulting in reduced total fuel inventory runout. Additionally, with the improved fuel demand forecast accuracy the Company’s supply chain fleet reduced total fuel truck emissions by 10% through improved delivery timing efficiencies, supporting ADNOC Distribution’s objective of reducing carbon emissions intensity by 25% by 2030 (compared to 2021 baseline). II/ Rollout of Electric Vehicles (EV) charging points ADNOC Distribution is committed to futureproofing its business through a disciplined rollout of profitable fast and super-fast EV charging points. The chargers are installed across the Company’s service stations and dedicated mobility hubs at strategic locations in the UAE to address current EV customer demand and offer enhanced customer value proposition. The rollout of chargers is calibrated on a quarterly basis, depending on the actual EV uptake and using best-in-class technology. ADNOC Distribution has made significant progress in expanding its network of EV charging points across the UAE, as part of its strategy to meet the growing demand for e-mobility solutions. As of end of 9M 2024, the Company had 112 EV charging points, more than doubling their number from the end of last year. The network offers fast and super-fast EV charging options, covering key highways and urban areas. ADNOC Distribution aims to further increase its network to 150-200 EV charging points by the end of 2024, cementing its position as a leader in the on-the-go EV charging market. Sustainability I/ Decarbonization roadmap ADNOC Distribution plans to expand its sustainability-driven efforts to futureproof its business. In January 2023, the Company unveiled its decarbonization roadmap, committing to a reduction of carbon intensity of its operations by 25% by 2030 (compared to 2021 baseline). The decarbonization roadmap covers Scope 1 emissions which come directly from the Company’s operations, and Scope 2 carbon emissions which come from the energy ADNOC Distribution uses to run its operations. The Company aims to cut emissions through a set of identified initiatives that will be implemented in 2024 and beyond, such as installing solar panels at service stations, use of biofuels to power its fleet of vehicles and other energy optimization initiatives. ADNOC Distribution also aims to utilize ‘green concrete’, that is eco-friendly and has a smaller carbon footprint than traditional concrete, in the construction of new service stations. ADNOC Distribution started installation of solar panels across its service stations network in Dubai, as part of the Company’s phased approach to UAE-wide solar rollout to provide the power needed for daily operations, and already installed them at 32 stations. Additionally, 100% of the Company’s owned UAE heavy fleet is now using biofuel. 10 | P a g e
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