ADNOC Classification: Public Executive Summary Strategy Update Q3 & 9M 2024 Financial Results Closing Remarks Appendix AI & Digital Strategy More than 20 new AI projects underway across our value chain Drive Growth Deliver Enhanced Efficiency Elevate Customer Experience ADNOC Distribution is using AI to boost AI is driving operational efficiency across all AI enhances customer experience by delivering growth by increasing revenue potential across businesses by enabling cost avoidance, reducing hyper-personalized offerings, reducing wait times businesses lines through data-driven OPEX and optimizing inventory management, and ensuring a seamless improvements ensuring efficient operations customer experience ✓ Intelligent Assortment: ✓ Fuel demand prediction: ✓ Fill & Go: Allows us to use Suggests which products to Forecasts fuel sales license plate recognition add/remove to c-store demand to avoid fuel and enables our customer inventory based on insights runouts to pre-order fuel and c- on customer preferences ✓ Smart Work Force store products through ✓ Intelligent Service Station Management: ADNOC rewards app Location: Leveraging on AI Optimize Operational cost ✓ Hyper-personalized to develop new service of Service station’s staff, offers: Suggests tailored stations in attractive leading to OPEX savings offers for customers locations based on traffic ✓ Lube Automation: Predicts depending on their historic patterns, average spending lube demand and behaviour and competitor presence automates supply orders 7 © ADNOC Distribution
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